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First Use

Dilution Instructions

Some essential oils require dilution before use. Refer to the linked guide for dilution ratios, or contact our Customer Support for assistance.

Patch Test

Apply a small amount to your wrist or behind the ear.Wait 24 hours to check for any reactions.

Irritation Occurs

  1. Stop use immediately and gently cleanse – Apply cold-pressed carrier oil (e.g., coconut oil) to dilute and soothe. Avoid water, as it may spread irritation.
  2. Monitor symptoms – If discomfort persists, seek medical advice.
  3. Reach out to us – Share your experience and product details for assistance.

Safety Guidelines

  • Avoid contact with eyes and sensitive areas.
  • Consult safety guidelines before use by pregnant women, children, or pets.
  • Store in a cool, dark place out of reach of children.
    If eye contact occurs, rinse with vegetable oil (do not use water).

User Guide

Storage Guide

  • Container: Use dark glass bottles (amber/cobalt) - never plastic or clear glass
  • After Use: Seal tightly immediately to prevent oxidation & evaporation
  • Environment: Store in cool, dry place (<25°C/77°F) away from sunlight
    Special Cases:
  • Citrus Oils (Lemon/Orange): Refrigerate but warm to room temp before use
  • Flammable: Keep away from flames/heat sources (ovens, heaters)
  • Pro Tip: Label bottles with opening date - oxidation begins once opened

Shelf Life

Unopened:1-3 years (check individual oil specifications), Store in ideal conditions to maximize freshness

Diffuser Usage

Add 3-5 drops of essential oil to water in your compatible diffuser, ensuring not to exceed the maximum water line. Adjust drops based on room size and oil strength. Use in a well-ventilated area for 30-60 minute sessions.

Cleaning

Add lemon oil to water for natural surface cleaning.

Massage

Dilute with carrier oil before skin application.

Hair Care

  • Castor Oil Carrier Oils– Promotes hair growth and thickness.
  • Jojoba Oil Carrier Oils– Moisturizes the scalp and balances oil production.
  • Rosemary Essential Oil – Stimulates hair follicles and improves circulation.
  • Tea Tree Essential Oil – Helps maintain a healthy scalp and reduce irritation.

How to Use

  1. Mix 2-3 drops of essential oil with 1 tablespoon of carrier oil.
  2. Gently massage into your scalp and hair, then leave on for 15-30 minutes before washing.
    For best results, can use 2-3 times per week.

Bath

Mix with emulsifier (e.g., bath salt/milk) before adding to water.

DIY Skincare

Blend with unscented lotion (1-2 drops per ounce).

Laundry Freshener

Add 2-3 drops to wool dryer balls.

Homemade Candles

Incorporate into soy wax for natural fragrance.

Other Uses

Looking forward to your good ideas and sharing.

FAQs

My essential oil arrived leaking or with a loose cap - what should I do?

1. Keep all original packaging
2. Take photos of:The leaking bottle,Batch number,Damaged packaging
3. Contact us immediately via Amazon Messages

Can't open the bottle/dropper won't work?

Try these professional solutions:

For Stuck Lids:
Grip Enhancement
Use rubber gloves/grip pad
Tap edge lightly on hard surface to loosen

For Clogged Droppers:
Warm Water Soak
Submerge tip in warm (not hot) water for 2 mins
Gently compress bulb 3-5 times
Alcohol Cleanse (For resinous oils)
Dip in 70% alcohol for 30 sec
Rinse with cool water

Prevention Tips:
✓ Wipe dropper tip after each use
✓ Store bottles upright
✓ Avoid overtightening

My essential oil crystallized – how to fix?

This natural occurrence (common in mint/rose oils) is easily resolved:

Place sealed bottle in warm water (40°C/104°F)
Gently swirl until clear (~5 mins)

Key Notes:
Safe: Crystallization = purity proof
Prevent: Store above 15°C/59°F
Caution: Avoid direct heat/microwaving

Pro Tip: Crystallized oils often have enhanced aroma profiles.

Why does my oil smell different from previous orders?

Slight batch variations are normal due to:
Harvest conditions (climate/soil changes)
Natural ingredient variations

Our Quality Promise:
1.Every batch tested for purity
2.Same botanical source

Tip: Shake gently before use to blend natural sediment

My essential oil smells weak or unusual - why?

This may occur due to:
• Oxidation (opened >1 year)
• Improper storage (exposure to heat/light)

Solution:
1.Check opening date
2.Store in cool, dark place
3.Use within recommended period

Note: Citrus oils degrade fastest.

The scent isn't what I expected - too weak/strong/unpleasant

We understand scent preferences are personal! Here's how we can help:

1.Fragrance Science
• Olfactory sensitivity varies by individual
• First impressions may change after 2-3 uses

2.Your Options:
✓ Exchange - Contact us for alternative recommendations:
Floral lover? → Try our lavender/jasmine
Prefer subtle? → Our chamomile/vanilla blend
✓ Blending Guide - We'll send custom dilution ratios
✓ Full Refund - No-questions-asked return policy

Pro Tip:
• Store oils 48hrs after delivery to stabilize aroma
• Try on scent strips before skin application

My diffuser isn't producing mist - how to fix?

Try these steps:
1.Check water level - Refill if below minimum line
2.Verify power - Ensure cord is properly connected
3.Clean nozzle - Use white vinegar to remove buildup (1:1 vinegar-water soak)

Prevention Tip:
• Clean weekly with vinegar
• Always use room-temperature water

Why is my essential oil not diffusing well?

Try this troubleshooting:

1.Water Level Check
• Fill between MIN-MAX lines
• Use room-temperature water

2.Oil Quantity
• Standard rooms: 6-8 drops
• Large spaces: 8-10 drops
*(Citrus oils evaporate faster - add 1-2 extra drops)*

3.Machine Maintenance
• Weekly deep clean: 1:1 white vinegar/water soak
• Use cotton swabs for nozzle buildup

Pro Tip:
• Avoid overloading oils - can clog mist channels
• Position diffuser on flat, elevated surface

Why does my essential oil separate from water?

Essential oils are oil-based and naturally repel water. For proper mixing:
• For sprays: Add 1 tsp alcohol (vodka or rubbing alcohol) per 100ml to emulsify.
Note: Cloudiness when mixed with alcohol is normal.
• For baths: Mix with 1 tbsp carrier oil or milk first
• For cleaning: Shake well before each use

Broken dropper/travel bottle?

1.Safety First
• Handle broken glass carefully
• Wear gloves when disposing fragments

2.Contact us with order ID and Damage photos

Missing Dropper/Travel Bottle?

We apologize for the inconvenience! Pleas contact us with:
• Your Order Number
• Product Name
• Photo of Received Items

Skin redness/itching after use?

Act quickly:
1.Stop use immediately - Remove any applied oil
2.Dilute & soothe - Apply coconut/olive oil (do NOT use water)
3.Monitor - If swelling/burning persists, seek medical help

Prevention Next Time:
1.Always dilute with carrier oil
2.Test on small skin area first
3.Avoid sun exposure after citrus oil use

Received the wrong item/quantity - how to resolve?

We'll fix this immediately! Please:

1.Document
• Take photos of:
Received product
Packing slip
Outer packaging

2.Contact Options
• Fastest: Use Amazon's "Return or Replace Items" feature
• Or Message us with Order ID and Photos

Why isn't the bottle completely full?

Our bottles contain the exact labeled volume of oil,extra space is to prevents leakage during shipping and Allows proper mixing when shaking.

Can I blend different essential oils?

Yes! But follow these guidelines for safe mixing:

For Beginners:
1.Test Singles First
2.Start with Simple Blends, Basic combo: 2-3 oils max

Example relaxing mix:
3 drops Lavender + 2 drops Bergamot + 1 drop Cedarwood

Advanced Tips:
✓ Citrus + Woody oils = balanced scent
✓ Floral + Spicy oils = warm aroma
✖ Avoid mixing >5 oils at once

Can essential oils be taken orally?

Our 100% pure essential oils can be used in the mouth when properly diluted, but:

⚠️ Critical Safety Rules:
NEVER swallow undiluted oils
Professional guidance required for internal use
Dilution ratio varies by oil type - contact us for specific instructions

Suggested Safe Uses:
• Add 1 drop to toothpaste when brushing
• Mix with carrier oil for mouth rinse (spit out after)

Absolute No's:
✖ Not for children under 12
✖ Avoid with alcohol/medications
✖ Don't use long-term without aromatherapist supervision

What materials are your bottles made of?

We carefully select bottle materials based on contents and volume:

Essential Oils (All Sizes):
✓ Amber Glass Bottles
Protects against UV degradation
Prevents chemical reactions

Carrier Oils:
• 100ml: Same quality glass bottles
• 473ml (16oz): Food-Grade PET Plastic

Why This Matters:
Glass maintains oil purity for concentrated essences, while our large-format plastic bottles meet safety standards for thicker carrier oils.

Other

Contact us for more details. We will solve the problem for you.